Shipping Policy

We have cheaper prices and fast shipping

We not only research and develop ourselves but also have our own factories to provide our customers with smart and direct solutions. Importing from China, you don't need to be an expert. Just use our website to select the product you like-shipping costs depend on quantity, weight and destination.

Once you complete the payment for the order, we will usually ship the goods to you within 3-5 business days.

The goods are directly delivered to you from warehouses or factories in China or the United States. It only takes a few days to arrive, so you can wait for the delivery with peace of mind. You can receive professionally and safely packaged goods at your doorstep.

Guarantee successful delivery.

How Fast Can You Get Your Products?

The time from when you pay, to the time when you (or your customer) receive the goods, is typically 4-8 days.

Order processing, warehouse picking and packing, and dispatch: 1-3 business day for orders up to 50pcs.

Current delivery times for different express companies:

DHL, UPS, FedEx, and TNT: 3-5 days to deliver.

EMS: 4-6 days to deliver.

Air Mail: 3-10 days to deliver.

If you need help tracking your delivery, or have concerns about a delivery time, we’ll be on hand to answer your questions. Use the website Live Chat or click “contact us” at the top of any mychway.online page. Or send an email to us: service@mychway.online

How can Chinese goods be sent to me?

We'll ship your goods to you by air express courier.

The choice of courier varies according to country, but most countries currently have a choice of some or all of DHL, FedEx, and UPS.

EMS and TNT are also available for certain countries.

Small orders can also be shipped very cheaply by Air Mail. The option will appear automatically in the checkout if the weight of your goods is not too high.

For bulk orders, we can also arrange to make the goods available at our warehouse for your own forwarder to collect, or we can offer good freight rates for bulk air shipment or sea freight.

Receipt

We guarantee that your order will be delivered successfully.

You must provide a complete and accurate delivery address and a valid delivery phone number. If you are shipping on your behalf, it means your customer's phone number. The courier needs the recipient's signature to deliver, which is a fast and safe way to deliver products.

Air express

After shipping from the myChway warehouse in Shenzhen, China, the shipment will be shipped to the airport in Hong Kong or Guangzhou, and the cargo will arrive at the main logistics hub nearest to you. From there, the goods are delivered to you by a local courier.

Import/Customs

The courier will handle the customs clearance documents and procedures. In some cases, they may need to contact you to confirm the details of the shipment. In any case, customs clearance requires additional paperwork, myChway will fully assist you. Any local sales tax or import tax will be calculated when your goods enter your country: in most cases, you don’t have to pay anything, but if so, you only need to receive a small amount when you receive the product A surcharge bill.

How much is shipping?

The order already includes the shipping cost. According to the actual kilogram weight of the goods or the size of the goods, plus the place of delivery, all our shipping charges are free.

If it is confirmed that the goods are lost, stolen or damaged before receiving the goods, we will work directly with the courier to obtain the information and arrange a refund or re-delivery without you having to pay additional fees.

Worldwide Shipping

We can ship goods to almost any address in the world. Please note that you are responsible for finding out in advance about the legality of importing your ordered items in your country – and about the legalities of importing goods into your country policy, We are not responsible for confiscating items by your local authorities or any associated costs incurred. Customs clearance is undertaken by the courier in the delivery destination country (and in certain cases, in the en-route country). You must be available for contact by them, in the event of any query or clearance confirmation. You are responsible for knowing the regulations in your delivery country before placing your order.

Speak to the myChway Customer Support Team if you need more advice about taxes, shipping invoices and paperwork, and customs declarations.

Note

Importing is a breeze in most countries! You may have to pay your own country’s VAT (i.e. Sales Tax) and sometimes variable Import Duty when the items arrive, but in the vast majority of cases, packets/cartons delivered from China by courier arrive safely with no problems at all!

Delivery time: If there may be a delay due to a shortage of stock in the warehouse, we will contact you via email, and we are sorry for the inconvenience caused. For large orders that exceed our inventory, it may take up to 1 week for us to ship. In this case, we will contact you regarding any delays.